FAQ Page
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Everything You Need To Know To Renew

How much is parking?

Valet parking is available for $35 plus taxes, per day per vehicle.

Can I check-in early?

We cannot offer guaranteed early check-in but may be able to offer depending on availability. Please contact the hotel directly for availability.

Can I check-out late?

We offer 3PM late check-out, based on availability, for $100 plus tax. A check-out after 3pm is a full night’s charge, based on availability.

Can you store luggage?

Yes, luggage storage with same day pick up is complimentary. Overnight storage is $5 per bag per day and must have confirmation of reservation booking to return to hotel.

Do you have an airport shuttle?

We do not have a complimentary shuttle, but we recommend the following methods of transportation:

Shuttle: The Roberts Hawaii Airport Shuttle charges $16 per person for a one-way ride.
Taxi: Located street level directly outside of the baggage claim area at the center medium guests can find taxis that will transport them directly to the hotel. A typical fare ranges from $35 to $50. However, this fare can be higher during peak traffic times.
Rideshare: Request a ride from Uber or Lyft when you’re ready to walk outside of the airport, then head to a designated rideshare pickup zone.

Do you have cribs or rollaway beds?

Cribs are complimentary. Due to room configuration, rollaway beds are not available.

Laundry

Dry cleaning is available for a fee.

Do you allow smoking?

We are a non-smoking hotel.

Do you allow pets?

A pet-friendly Waikiki hotel, Renew welcomes your furry companion! We allow a maximum of 2 dogs per room, no greater than 20 lb each. Our pet fee is $35 fee plus tax, per night per pet.