faq

We cannot offer guaranteed early check-in but may be able to offer depending on availability. Please contact the hotel directly for availability.

We offer a complimentary 12:00 p.m. – 1:00 p.m. late check-out based on availability, or a $50 3:00 p.m. A check-out after 3pm is a full night’s charge, based on availability.

Yes we do offer valet parking for $49 per night plus tax.

Yes, luggage storage with same day pick up is complimentary. We do not store luggage overnight.

Airport Shuttle: Hotel Renew proudly partner with Roberts Hawaii to provide airport shuttle services starting from $26 per person. Book here: https://www.airportshuttlehawaii.com/affiliate/renew/

Taxi: Located street level directly outside of the baggage claim area at the center medium guests can find taxis that will transport them directly to the hotel. A typical fare ranges from $35 to $50. However, this fare can be higher during peak traffic times.

Rideshare: Request a ride from Uber or Lyft when you’re ready to walk outside of the airport, then head to a designated rideshare pickup zone.

Cribs are complimentary. Due to room configuration, rollaway beds are not available.

We offer laundry services for a fee.

We are a non-smoking hotel.